Frequently Asked Questions
Everything you need to know about shopping with T-Mart Promotions Inc.
What are your standard shipping times?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer bulk discounts for corporate orders?
Yes, T-Mart Promotions Inc specializes in high-volume orders. Please contact our sales team directly to receive a custom quote for bulk purchases.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for secure and convenient transactions.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.